Merchant website requirements for accepting online payments

Every website undergoes a mandatory review before acquiring is connected

This is a requirement of acquiring banks and card schemes that ensures payment security and protection against fraud.

Meeting the requirements speeds up onboarding and increases payment conversion.

The company must not carry out activities prohibited in the Russian Federation or belong to a type of business classified as high-risk

List of activities prohibited in Russia (PDF in Russian):

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Acquiring bank requirements for merchant websites

Merchant website requirementsPDF (in Russian)

1. The website must have a static IP address and be hosted on paid hosting.

2. The website must not contain information whose distribution is prohibited under the laws of the Russian Federation and the rules of the card schemes.

3. The website must be in Russian or have a Russian-language version (for Russian legal entities).

4. The company’s online store website must contain the following information:

Details of the company’s legal entity (name, address, INN — Russian taxpayer identification number, phone number, email, etc.);

A registration form for the customer (details of the customer placing the order);

The price of the goods;

A full description of the consumer properties of the goods sold;

The payment method for the goods;

The procedure for paying by bank card;

The procedure for returning goods;

Delivery terms;

Information on the measures taken to ensure the security of card transactions;

A privacy policy and a personal data processing policy.

5. The list of goods in the online store must match the goods actually sold by the company.

6. The website must contain a public offer (the terms of sale) that the customer accepts at the time of purchase.

7. For licensed activities, the website must display information about licenses and permits from the manufacturer, rights holder or government authorities for the goods sold.

8. The website must not contain broken pages, links whose destination does not match their name, or pages/links that redirect to other websites (without an explicit indication of the redirect).

9. The website must be fully operational and contain comprehensive information about the goods offered.

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