CONFIDENTIALITY POLICY OF PAYMENTS LLC

Dear User,

This Privacy Policy (hereinafter referred to as the Privacy Policy, Policy) is an official document of Payments Limited Liability Company, legal address: 101000, Moscow, Myasnitskaya Str., house 24/7, bdg. 3, office 1/1. Taxpayer Identification number (TIN) 7701870710, Reason for Registration Code (RRC) 770101001, Primary State Registration Number (PSRN) 1107746231780 (hereinafter referred to as the “Company”, “we”, “us” and “our”), and determines the procedure for processing and protection of information about individuals (hereinafter referred to as the Users) using services, information, services of the websites located on the domain name http:// *.payture.com.

This policy is aimed at ensuring the protection of human and civil rights and freedoms in the processing of personal data, including the protection of rights to privacy, personal and family secrecy, from unauthorized access and disclosure.

The Privacy Policy provides for the procedure of personal data processing - any action (operation) or set of actions (operations) performed with or without the use of means of automation with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

Personal data means any information relating to a directly or indirectly defined or identifiable natural person (subject of personal data) and which can be used for identification of a certain person or communication with him/her.

Please read this Privacy Policy carefully before using our website. The use of cookies and other similar technologies on our website is described in cl. Policy on the use of cookies.

This Privacy Policy was last updated on May 13, 2024. We may change the text of this Privacy Policy from time to time, so please review it regularly to keep up to date.

Collection of information

When you use the services we provide, we may collect and process information about you such as:

Information you give to us. We collect and store all personal information that you provide to us via the Internet and/or telephone, including User's name, cell phone number, e-mail address, payment information and other data necessary to provide the services. When the Company provides services to others, please obtain their consent to provide us with their personal information in advance.

Information we may collect about you. We may also receive automated information about your use of our services in accordance with cl. Policy on the use of cookies.

Information we receive from third parties. We work closely with related entities, service providers and business partners from whom we may also receive information about you.

How we use your personal information

We use the information we collect when you use our services in order to:

Deal with enquiries and complaints;
Ensure the security of the services we provide and prevent fraudulent activity;
Provide you with information about our other services and services that may be of interest to you;
Inform you about current promotions;
Send you informational materials about our services, including announcements and service announcements.

The Company also has the right to use personal information for internal purposes, such as: conducting audits, analyzing data and various studies to improve the Company's services and services, as well as interacting with Users

Inform you about current promotions;
Send you informational materials about our services, including announcements and service announcements;
The Company also has the right to use personal information for internal purposes, such as: conducting audits, analyzing data and various studies to improve the Company's services and services, as well as interacting with Users;
Collection and use of non-personal information

We also collect non-personal data - data that does not allow you to directly associate it with any particular individual. We may collect, use, share and disclose non-personal information for any purpose. The following are examples of non-personal information that we collect and are authorized to use:

We may collect personal information such as: occupation, language, zip code, unique device identifier, location and time zone in which a particular Company service or service is used in order to better understand consumer behavior and improve our Company services and communications.
We may collect data/information about what a User is interested in on our website when receiving/using our other services. Such data/information is collected and used to help us provide more useful information and to understand what elements of our website, service and services are of most interest. For the purposes of this Privacy Policy, aggregated data is considered non-personal data/information.
If we combine non-personal information with personal information, such aggregate information will be treated as personal information for as long as such information is combined.
Who we share your personal information with
We do not sell, rent, loan or share your personal information with other individuals or companies not affiliated with us, except as necessary to provide or improve the services or services you have selected and for which we have your authorization, or in the following circumstances:
Providing information to service providers or agents acting on behalf of accounting firms or Banks to ensure the provision of the ordered “Services”. Such providers may also contact you to obtain additional information necessary to provide the Services. We cannot control the procedures and practices of such vendors, so we encourage you to review the privacy policy of the vendor whose services you are purchasing.
Providing information to our Partner Banks with whom we work with to provide services to you, including payment processing, fraud prevention, business analysis and market research, and User services.
Providing information to our business partners with whom we work together to offer certain services and services. If you wish to use or access services and services offered in conjunction with our partners, we may share your personal information with our partners. Please review our partners' personal information policies and note that such policies are beyond our control.
Providing information to courier services, postal organizations, telecom operators, etc. to provide Users with our services and/or services;
Providing information where required by law for legal proceedings, compliance with court orders and other legal processes, or for the purpose of obtaining evidence or enforcing our legal rights;
Where we consider the transfer of information to be necessary to investigate, prevent or take action regarding illegal or suspected illegal activities of third parties;
In order to protect and defend the rights, property and safety of the Company, our customers or third parties;
For the purpose of corporate transactions such as mergers, consolidations or asset sales.
We reserve the right to produce, use and disclose aggregated and/or anonymized information and statistics about the “Services” for marketing and strategic purposes, and to share such information with third parties. However, site visitors who use our “Services” cannot in any way be identified through the use of such aggregated and/or anonymized information or statistics.

Protection of your personal data

The Company takes the security and confidentiality of your personal data very seriously. Therefore, we have implemented and use appropriate legal, organizational and technical measures to protect the personal information you provide to us, so we:

develop and adopt local regulations and other documents in the area of processing and protection of personal data;
appoint officials responsible for organizing the processing and security of personal data;
create the necessary conditions for working with the information system in which personal data are processed;
detect unauthorized access to personal data and take measures to prevent such incidents in the future;
restore personal data modified or destroyed as a result of unauthorized access to them;
establish rules of access to personal data processed in our information system, as well as ensure registration and accounting of all actions performed in our information system;
monitor the measures taken to ensure the security of personal information and the level of protection of our information system;
use access control mechanisms, as well as anti-virus, firewall and intrusion detection systems to prevent unauthorized access to personal information;
store all personal data in encrypted form;
transfer your personal data between our servers and your browser in encrypted form.

In order to take measures necessary to fulfill the obligations stipulated by the legislation of the Russian Federation, a person responsible for the organization of personal data processing and protection has been appointed.

The person responsible for organization of processing and protection of personal data:

organizes the adoption of legal, organizational and technical measures to ensure the protection of personal information from unlawful or accidental access to them, destruction, modification, blocking, copying, dissemination of personal data, as well as from other unlawful actions in relation to personal information;
ensures internal control over the Company's compliance with the requirements of the Russian Federation legislation in the field of personal data, including the requirements to the protection of personal data;
organizes communication to the Company's employees of the provisions of the Russian Federation legislation in the field of personal data, as well as requirements to personal data protection;
organizes the reception and processing of appeals and requests of personal data subjects or their representatives and authorized state authorities of the Russian Federation, as well as exercises control over the reception and processing of such appeals.

Processing of User's personal data is carried out without limitation of time.

Transfer of personal data between countries

It should be noted that we may transfer your personal data to our affiliated companies or independent service providers for the purposes described in this Privacy Policy. Some of these affiliated companies and service providers may be located outside of your country of residence and may not be subject to the laws in your country of residence. In such cases, we will take all necessary steps to ensure that your personal information is protected in accordance with this Privacy Policy.

We may transfer personal data of citizens of the Russian Federation across borders to foreign countries that do not provide adequate protection of the rights of personal data subjects only in cases: stipulated by international treaties of the Russian Federation; fulfillment of an agreement to which you are a party.

External links

Please note that our website may contain links to third-party websites that we do not control and that are not covered by this Privacy Policy. If you access services through such links, you should understand that the organizations providing those services may access and collect your personal information, which they will then use in accordance with their privacy policies, which may differ from ours.

Policy on the use of cookies

The Website, interactive services and applications, e-mail messages and any other communications on behalf of the Company may use identification cookies and other technologies such as: pixel tags, web beacons. These technologies help us better understand User behavior, tell us what areas of our site have been visited by Users, and measure the effectiveness of advertising and online searches. We consider information collected by cookies and other technologies to be non-personal information. Our goal in such cases is to provide a more convenient and personalized interaction with the Company. For example, by knowing your name, we may use it in our communications.

You can disable cookies in the settings of the web browser or mobile device you are using. You should note that some website features may become unavailable after you disable cookies.

As with most websites, we collect some information automatically and store it in statistics files. This information includes Internet Protocol address (IP address), location, browser type and language, information about your Internet Service Provider, referring and exit pages, operating system information, date and time stamp, and visitation information. We use such information to understand and analyze trends, administer the site, study user behavior on the site, and gather demographic information about our core user population as a whole. The Company may use such information for its marketing purposes.

Pixel labels allow us to send e-mail messages in a format readable by consumers and tell us whether such messages have been read. We may use such information to limit the number of messages sent to consumers or to stop sending them.

Your rights

You, as the subject of the personal data provided to us, have the right to receive from us:

confirmation of the fact that personal data is being processed;
information about the legal basis and purposes for processing personal data;
information about the ways in which we process personal data;
information about our name and location;
information about the persons who have access to personal data or to whom personal data may be disclosed on the basis of a contract with us or on the basis of federal law;
a list of your personal data being processed
information about the period of personal data processing, including the period of their storage;
information on the procedure for exercising the rights provided for by the Federal Law “On Personal Data”;
name and address of the person processing personal data on behalf of the Company;
other information in accordance with the law.

You also have the right to:

demand clarification of your personal data, their blocking or destruction if the personal data are incomplete, outdated, inaccurate, illegally obtained or are not necessary for the stated purpose of processing;
revoke your consent to the processing of personal data;
demand elimination of unlawful actions in relation to your personal data;
appeal against our actions or omissions with state authorities or in court if you believe that we process your personal data in violation of legal requirements or otherwise violate your rights and freedoms;
protect your rights and legitimate interests, including compensation for losses and/or compensation for moral damages in court.

Our duties

We, the Company, while processing your personal information, undertake the following obligations:

to take the necessary measures to fulfill the operator's obligations under the law;
to explain to the subject of personal data the legal consequences of refusal to provide personal data;
to block unlawfully processed personal data;
to terminate the processing of personal data in accordance with the legislation;
to notify the subject of personal data about elimination of violations or destruction of his/her personal data;
to provide, at the request of the personal data subject, information related to the processing of his/her personal data;
to ensure recording, systematization, accumulation, storage, clarification (update, change), extraction of personal data of citizens of the Russian Federation using databases located in the territory of the Russian Federation.

At your discretion

If you no longer wish to receive informational materials from us that are not directly related to your purchases, please click on the “Unsubscribe” link in any email message you receive from us, or change your marketing settings in your personal account, or contact us at the address below.

You may also send us a request for access to your personal information at the same address. Please note that some information may be provided for a small fee.

Changes to the Privacy Policy

All changes to the “Privacy Policy” will be posted in this document. Please review this document regularly to stay informed of any updates and changes.

Contact us

If you have any questions regarding this “Privacy Policy” or the “Services” provided in general, please contact us at:

Payments Limited Liability Company

101000, Moscow, Myasnitskaya Str., house 24/7, bdg. 3, office 1/1.

support@payture.com

The Company undertakes to consider and send a response to the User's request within 30 days of receipt of the request.

Miscellaneous

Visitor of the Company's website, providing his/her personal data and information, thereby agrees to the provisions of this Privacy Policy.

Last updated: May 13, 2024.